CRM Analyst (Fashion)

Digital Commerce

Mid

Porto

Who we are

The next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team.

Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering Big Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term partnership model brings long-lasting impact and growth to our business partners and clients through extensive execution capabilities.

With our team, you can experience a collaborative environment with highly skilled multidisciplinary experts, where everyone has room to build bigger and bolder ideas. Being part of Metyis means you can speak your mind and be creative with your knowledge. Imagine the things you can achieve with a team that encourages you to be the best version of yourself.

We are Metyis. Partners for Impact.

What We Offer

Develop your professional career working with one of the major brands in the fashion industry
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics. 
Driving high-impact insights enhancing decision-making across the entire organization. 
Driving brand equity and digital sales through enhanced digital experiences.
Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change.
Become part of a fast-growing international and diverse team.

What you will do

Proactive development and advancement of global analysis concepts in the GCE environment, taking into account global and company-relevant requirements.
Networked, interdisciplinary working across all internal, global and external interfaces.
Representation of the GCE department with regard to any requests for analytical customer key figures.
Support in creation of analytical models with the goal of optimizing GCE Business in terms of promoting sales, customer retention, loyalisation, reactivation, and member base enrichment.
Support ad-hoc analyses in cooperation with other stakeholders to enrich GCE Business needs.
Participate in decision-making processes by contributing expertise in customer analytics.
Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches that align with business goals.

What you'll bring

Completed a relevant degree in business, business information systems or equivalent qualification.
Knowledge and experience in Adobe CRM Solution, Salesforce CRM and Data Lake MS.
MS Office, including SAP Analysis for Office (AO), Microsoft Dynamics CRM knowledge is an advantage.
Knowledge of retail or e-commerce including a strong customer orientation, preferably in the fashion/lifestyle/luxury sector.
Experience in the area of business intelligence, analytics, reporting, and visualisation.
Networked thinking and initiative to think laterally, for new ways and other perspectives in the analysis and preparation of data and the relationship between data.
Ability to prioritize topics independently
Ability to work in the English language with strong written and oral communication skills, German is a plus
Experience within the retail and fashion industry
Experience within international environments, consultancies, or a start-up environment