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E-Commerce Platform Operations Associate
E-Commerce Platform Operations Associate
Digital Commerce
Mid
Porto

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer 

  • Opportunity to accelerate the pace of digitalization & e-commerce growth through advanced technology, business intelligence, and analytics.
  • Driving high-impact insights enhancing decision-making across the entire organization.
  • Driving brand equity and digital sales through enhanced digital experiences.
  • Interaction with senior business and e-commerce leaders on regular basis to drive their business towards impactful change.
  • Become part of a fast-growing international and diverse team.

What you will do  

  • This role supports the American geography, so you are expected to work in the US time zone (12pm - 9pm WET).
  • Operate core configuration and setting of the E-Commerce Platform Management System to provide a best-in-class onsite customer journey.
  • Monitor and set-up customer-facing features and functionality of our online store shops (Mobile & Desktop) and App (native solution), including check-out.
  • Set up all job/data imports and control the correct publishing and displaying of product catalog, price information, content, data feeds, and store policies.
  • Collect and execute requests of key stakeholders, mainly customer service, merchandise management, performance marketing, and IT (release management, support on BCD writing, etc.).
  • Operationally execute and support business and promotional activities.
  • Execute functional and A/B tests.

What you’ll bring  

  • 3 years of experience in E-Commerce Platform Management or software, such as Salesforce, Magento, or SAP Hybris.
  • Completed relevant university degree, e.g., computer science.
  • Proven experience and passion for e-commerce.
  • Proven communication skills and a solution-focused mindset.
  • Ability to innovate and to effectively deal with rapid change in a positive manner.
  • Excellent analytical thinking, problem-solving, organizational, and time management skills.

Nice to Have

  • Experience within the retail and fashion industry.
  • Experience within international environments, consultancies or a start-up environment.
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    E-Commerce Platform Operations Associate

     
     
     
     
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