CRM Business User Acceptance Tester (Fashion)

Digital Commerce

Mid

Porto

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer

Develop your professional career working with one of the major brands in the fashion industry.
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics.
Driving high-impact insights enhances decision-making across the entire organization.
Driving brand equity and digital sales through enhanced digital experiences.
Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change.
Become part of a fast-growing international and diverse team.

What you will do

Collaborate closely with business analysts, project managers, developers, and key stakeholders to understand business requirements, user stories, and acceptance criteria.
Develop comprehensive test plans and test cases, tailored to address specific business needs and use cases.
Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components.
Identify, document, and prioritize business-related defects and issues, clearly articulating their impact on business operations.
Collaborate with the development team to troubleshoot and resolve business-related issues, ensuring timely resolutions.
Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches that align with business goals.

What you’ll bring

Bachelor's degree in Business Administration, Management, Information Systems, or a related field.
Proven experience as a Business User Acceptance Tester or a similar role, with a strong understanding of business processes and workflows.
Previous experience in Customer Relationship Management is a plus.
Proficiency in creating test scenarios, test cases, and test data that reflect real-world business scenarios.
Familiarity with bug tracking systems and version control tools.
Experience in manual testing techniques, as well as exposure to automated testing tools and frameworks.
Excellent business acumen, analytical skills, and attention to detail.
Effective communication with the ability to liaise between technical and non-technical stakeholders.
Fluent in English, knowledge of other languages is a plus but not mandatory.
A proactive and collaborative approach, with the ability to work effectively in cross-functional teams.
Strong organizational and time management skills to prioritize testing efforts based on business needs.
Knowledge in MS Excel, R, SQL, MS Office, including SAP Analysis for Office (AO) and Microsoft Dynamics CRM knowledge an advantage.