CRM Test Specialist (Fashion)

Digital Commerce

Mid

Porto

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer

Develop your professional career working with one of the major brands in the fashion industry.
Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics.
Driving high-impact insights enhances decision-making across the entire organization.
Driving brand equity and digital sales through enhanced digital experiences.
Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change.
Become part of a fast-growing international and diverse team.

What you will do

Define and execute test structure, test processes and test documentation
Develop comprehensive test plans and test cases, tailored to address specific business needs and use cases.
Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components and departments.
Create and prepare testing data, execute test cases and ensure that all test results are correctly documented in the test system.
Develop and maintain a tester training and train testers and create and maintain Release documentation to be understood for different company levels.
Perform and manage Functional and Integration testing with third parties via agreed test plan and ensuring defects/issues are resolved by third parties within timeline.
Collaborate closely with IT, key users and product owner to understand business requirements, user stories, and acceptance criteria.
Coordinate BUG fixing from BU side.
Data quality tasks: including data crosschecks and data management with other departments.
Monitor and report the status and progress of each test phase to different stakeholders and test coordinator and assure test quality.
Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches.
Ensure process documentation.

What you’ll bring

Bachelor's degree in IT or economics.
Proven experience (minimum 2 years) as a business test manager with a strong understanding of business processes and workflows.
Experience in test planning, execution, and strategies with a strong understanding of test management processes, automation, and best practice.
Ideally experience in the area customer data management processes and system landscape.
Previous experience in Customer Master Data Management, Customer Relationship Management and Loyalty is a plus.
Proven knowledge of Test tools, ideally knowledge in Azure DevOps.
Familiarity with bug tracking systems.
Ideally experience in automated testing tools and frameworks.
Effective communication with the ability to liaise between technical, business & management stakeholders.
Fluent in English.
Strong structural and organizational skills.
Advanced skills in time management to prioritize testing efforts based on business needs.