CRM Analyst

Digital Commerce

Junior

Madrid

Who we are

The next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team.

Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering AI & Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term partnership model brings long-lasting impact and growth to our business partners and clients through extensive execution capabilities.

With our team, you can experience a collaborative environment with highly skilled multidisciplinary experts, where everyone has room to build bigger and bolder ideas. Being part of Metyis means you can speak your mind and be creative with your knowledge. Imagine the things you can achieve with a team that encourages you to be the best version of yourself.

We are Metyis. Partners for Impact.

What we offer

Enjoy a high level of responsibility and immediate client interactions under the guidance of senior team members
Help our clients to target, measure, and improve mission-critical business metrics and generate a demonstrable return on investment
Collaborate closely with partners, strategy consultants, and data engineers in a flat and agile organization where personal initiative is highly valued
Become part of a fast-growing international and diverse team

What you will do

Follow up CRM monthly planning and detecting new opportunities or blockers.
Supporting optimisation of email and automated communication flows and advising with insights in timing, targeting and content.
Conducting A/B testing to improve campaign performance.
Monitoring campaign performance metrics (ROI, conversion rate, etc.) and providing regular reports.
Understanding of Google Analytics and CRM campaign tools.
Analytical ability to interpret data and drive decision making.
Good oral and written communication skills (Spanish and English).
Multi-tasking mindset to manage multiple projects with the ability to prioritize and manage workload.

What you will bring

4+ years experience in a CRM role, with proven success in developing and implementing CRM strategies.
Bachelor’s degree in marketing or related.
Proactive, self-starter and a team player, confident working in collaboration with various stakeholders.
Bachelor’s degree in marketing or related.
You’ll be analytical and have a process-oriented mindset with strong attention to detail.
You’re used to working with CRM deployment tools, Google Analytics and Excel.
Strong understanding of customer behaviour and skills to interpret data insights and report back to the business.